First Level Supervisor Training Program

A work site supervisor communicating with two employees
Duration 14 hours
Course Description:

This course offers the critical basic skills and concepts needed to supervise a crew in the residential, institutional, commercial, industrial and civil construction sectors.

Supervisors play a key role in ensuring the job gets done on time, on budget and safely. This course will introduce you to all aspects of supervision, beginning with a discussion of the supervisor’s role and the skills required. Then, the supervision basics are covered: leadership vs. management, due diligence, communication skills, meetings, and handling disagreements and problems.

The course then examines the supervisor’s role with respect to safety, looking at inspections, investigations and training. Human resource management comes next, including addressing personal problems and performance issues. The course introduces you to planning and scheduling, followed by productivity and quality, including problem solving for quality outcomes.

The final section teaches you how to lead an effective work team by discussing concepts, motivation and team performance.

Topics Covered:
  • Build your supervisory skills
  • Lead a work crew
  • Communicate effectively
  • Understand the supervisor’s role in safety and due diligence
  • Develop and motivate teams
  • Address performance issues
Audience:

This course is intended for foremen and supervisors or any individual who wants to become a First Level Supervisor in any part of the country, in any sector (residential, industrial, commercial, institutional, pipeline, civil).

Gold Seal Credits:

This course has been accredited by the Canadian Construction Association (CCA) for five (5) credits toward Gold Seal Certification. A final mark of 100% is required in order to receive a certificate of completion.

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